Expert Patient Advocacy and Personalized Support

At Equinox Health Navigation, we understand that navigating the healthcare system can be overwhelming. We're here to simplify your journey through comprehensive and holistic navigation, ensuring you feel confident and supported every step of the way. Our health advocate services include:

• Insurance & Billing Navigation: We help you understand your coverage and benefits, clarifying complexities and addressing unexpected costs. We also assist with coverage denials and appeals.
• Care Coordination: We streamline communication and appointments among your various providers, promoting a cohesive approach to your treatment. This includes patient journey mapping to anticipate and address potential roadblocks.
• Accessing Specialty Care & Resources: We guide you to the right specialists, support groups, disease-specific organizations, and financial assistance programs. Our detailed resource access management ensures you connect with the support you need.
• Managing Chronic Conditions: We provide ongoing support to help you understand your conditions, treatment options, and make informed decisions about your care.
• Discharge Planning: We assist you and your family in understanding and implementing post-hospital care plans for a smoother transition home.
• Caregiver Support: We help caregivers navigate the system on behalf of their loved ones, empowering them with the information and resources they need.
• New Diagnosis Navigation: We break down complex medical terminology and prognoses into understandable terms, empowering you through education to grasp your health situation fully.

Through proactive and detail-oriented health consultant work, we ensure your voice is heard, your needs are met, and you receive the best possible outcomes in healthcare assistance.

 Equinox Health Navigation was founded by Jesse Briggs to provide individuals and families with the expert guidance and support they need to navigate today's complex healthcare landscape. My background includes extensive experience in emergency medical services, 911 dispatch, and hospital unit coordination providing me with a unique perspective and skillset for healthcare navigation.    

This professional experience has equipped me with the ability to efficiently coordinate care, communicate effectively with healthcare providers, and advocate for patients' needs. Importantly, through my professional roles and personal health journey, I have gained significant experience interfacing with all major healthcare networks in both Cook and Milwaukee Counties.    

Beyond my professional experience, my personal journey managing a complex illness allows me to connect with clients on a deeper level, providing compassionate support and a thorough understanding of their challenges. Equinox Health Navigation is committed to empowering you to make informed decisions, access the care you deserve, and achieve your best possible health outcomes.